We, at e&, greatly appreciate your continued trust in OneCloud – our national, sovereign cloud service.
As part of our commitment to deliver a better customer experience and value for OneCloud, we are upgrading our platform technology. This means we will be moving your services from the current platform to our new, next-generation cloud infrastructure.
What's happening
We will handle the complete migration process for you. Our expert team will move your services to the upgraded platform with minimal disruption to your deployment. You don't need to take any technical action, we've got it all covered.
True UAE Sovereignty
Data, workloads, operations, and governance remain fully in-country, meeting strict regulatory and national requirements.
Cloud Without Compromise
Modernize with 200+ IaaS and PaaS services while avoiding re-architecture, lock-in, and legacy constraints.
AI-Native by Design
Run AI training and inferencing locally with integrated GPU-aaS and AI services built into the platform.
Resilience You Can Trust
Dual-region Dubai and Abu Dhabi architecture delivers sovereign disaster recovery and always-on business continuity.
Single-Platform Simplicity
One integrated platform for cloud, AI, security, DR, connectivity, and managed services with a single SLA and predictable costs.
What stays the same
Your current pricing, billing and managed services remain exactly the same. No surprises. Just better technology and improved services.
Next steps
Your account manager will reach out to explain the process and steps involved. Once the migration is complete, the platform is ready to use.
We're here for you
We're excited to bring you this enhanced cloud experience. Throughout this entire process, our dedicated support team is here to assist you every step of the way. If you have any questions or concerns, please don't hesitate to reach out.